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THE KNOW HOW ON PENDING SALE AMOUNTS
So you've had a sale. Congratulations. But you're concerned because it's not registering on your home page statistics, nor do you see it when you view the statistics for the campaign that generated the sale.
This is due to the process every sale undergoes. Not all sales convert into commission as some of them get canceled and this needs to be verified by the advertiser. Therefore, ALL sales remain pending until approved by the advertiser, after, which it will be indicated on your home page statistics as well as when you request statistics for a specific campaign.
Here is how you view sales that have not been approved by the advertiser, just to give you peace of mind about the existence of the sale and to utilise your Affiliate Management System to its maximum.
- Log into your affiliate account.
- Go to the STATISTICS tab at the top of the page.
- Search for the campaign's statistics you want to view.
- As you can see in the diagram below, sales that are pending are not indicated in the sales statistics immediately. But if you view detailed statistics about the sales in the campaign, the sale is visible as pending.